Customer helpline : +32 78 250 572
Please adhere to all local regulations when using e-scooters – NEWS The max speed for e-scooters has increased to 25 km/h.

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FREE Next Day Delivery on Electric Scooters

Due to COVID-19 customer delivery dates might be impacted

Soflow electric scooter warranty

Warranty Info

Please keep the proof of purchase (i.e., receipt) to claim your right to warranty. Limited Warranty:

  • 2 years for vehicle, except battery or other consumables.
  • 6 months for battery.

The warranty will be invalid under the following conditions:

  • Opening-up or modification of the device by an unlicensed person
  • A receipt that is not in accordance with the device
  • Inappropriate handling/use/maintenance/storage of the vehicle
  • Non-compliance with one or several points from this manual

The following damage will be not covered by the warranty:

  • Damage on the device due to inappropriate handling or use
  • Damage on the device due to modification or unauthorized repair
  • Damage on the device due to inappropriate storage
  • Damage on the device caused by accident
  • Surface damages on the device
  • Damage or malfunction caused by water/snow


pure air pro electric scooter


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When ordered before 1pm

**As a result of the Coronavirus we cannot guarantee next working day delivery**
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