Soflow electric scooter warranty

Warranty Info

Please keep the proof of purchase (i.e., receipt) to claim your right to warranty. Limited Warranty:

  • 2 years for vehicle, except battery or other consumables.
  • 6 months for battery.

The warranty will be invalid under the following conditions:

  • Opening-up or modification of the device by an unlicensed person
  • A receipt that is not in accordance with the device
  • Inappropriate handling/use/maintenance/storage of the vehicle
  • Non-compliance with one or several points from this manual

The following damage will be not covered by the warranty:

  • Damage on the device due to inappropriate handling or use
  • Damage on the device due to modification or unauthorized repair
  • Damage on the device due to inappropriate storage
  • Damage on the device caused by accident
  • Surface damages on the device
  • Damage or malfunction caused by water/snow