Ninebot Segway electric scooter warranty

What the Warranty Covers, and for how long?
The full scooter is covered including the electronics and battery, for 2 years from purchase


Who Is the Warranty Provider?
The warranty is backed by the manufacturer, Segway. Segway, however, in the Benelux Segway works with an exclusive contractor called Sertec 360, located in the Netherlands. Only this company is entitled to repair your Segway- or Ninebot-scooter under warranty.

You can contact them by phone on +32 3 302 07 72 for Belgium and on +31 737 440 040 for the Netherlands.

Or via e-mail at [email protected].


The warranty is void If:

  • The scooter has been ridden in the rain or has any water ingress
  • The scooter has not been maintained such as unchanged punctures and missing parts
  • The scooter has been missued for example has been ridden by a rider over the recommended weight
  • The scooter has been serviced or modified by anyone other than an authorised partner

Manufacture Warranty Statement

http://uk-en.segway.com/support-warranty-rules-regulations