Why did you stop selling all other brands?

We have made the decision to focus solely on the development of our own range of Pure scooters so that we can continue to provide innovative solutions to urban transport today and in the years to come.

What happens to my warranty?

If you have previously purchased a product from Pure, your warranty will be honored according to the original agreement made at the point of sale.

Where should I take my e-bike now?

Any local e-bike repairer will be able to help you carry out maintenance and repairs. Our technical team can advise you and direct you to the specialist closest to you.

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Product is no longer available

We are taking a new turn in order to be able to participate 100% in the future of urban transport.

By moving away from the range of electric bikes and related brands, our goal is to be able to devote ourselves entirely to innovations in the field of electric scooters.

For more details, see our most popular FAQs below.

FAQs

We have made the decision to focus solely on the development of our own range of Pure scooters so that we can continue to provide innovative solutions to urban transport today and in the years to come.
If you have previously purchased a product from Pure, your warranty will be honored according to the original agreement made at the point of sale.
Any local e-bike repairer will be able to help you carry out maintenance and repairs. Our technical team can advise you and direct you to the specialist closest to you.